PRIVACY POLICY

Data Collection and Usage: Resco collects and processes personal data in accordance with the "Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data" and the
anti-spam provisions of Book XII of the Code of Economic 1 Law. They use data for direct marketing with explicit consent ("opt-in"). They may also use provided data for updating stored documents.

Scope: These terms apply to every offer, quotation, and agreement regarding products and/or services offered by Resco.

Quotations: Quotations are indicative and expire if not accepted within 30 calendar days. They become legally valid as an agreement once signed by the customer and Resco.

Price and Payment: Prices are mentioned in the quotation. Invoices are payable within 14 days unless otherwise specified. Late payments incur default interest.

Intellectual Property: Resco's website, logos, texts, photos, and communications are protected by intellectual property rights. It is forbidden to use or make changes to these without prior written consent.

Confidentiality and Privacy: Resco processes personal data according to the General Data Protection Regulation (GDPR).

Data Sharing: In cases of reorganisation, transfer of activities, or bankruptcy, data may be transferred to new entities or third parties.
Resco will not sell, rent, distribute, or commercially make your data available to third parties without your consent, except as described in the policy.
Legal Requirements: Resco may disclose personal data if required by a court order or mandatory laws/regulations.
Data Retention: Personal data is stored and processed for a period necessary depending on the processing purposes and the contractual
relationship.
User Rights: You have the right to access your personal data free of charge, be informed about its use, and request corrections, supplements, or deletions.
Cookies: Resco uses cookies and similar technologies to differentiate user preferences and optimize the website experience. Functional cookies are used for language settings and logging in. You
can refuse or block cookies by changing your browser settings.

Terms and Conditions – resco.ie

Welcome to resco.ie. By booking our services, purchasing products, or paying a deposit, you (the "Client") agree to be bound by the following Terms and Conditions. Please read them carefully before making any payment.

1. Definitions and Application

"Company", "We", "Us", or "Our" refers to resco.ie.
"Client" or "You" refers to the individual, business, or entity engaging our services or purchasing products.
These terms apply to all transactions, quotations, and agreements entered into via resco.ie or direct invoicing through our business.

2. Deposits and Payment Terms

Deposit Requirement: To secure any booking, project slot, or product order with resco.ie, a non-refundable deposit of 60% must be paid upfront, unless otherwise agreed in writing.
Balance Payments: The remaining balance is due strictly on the completion date, delivery date, or according to the milestone schedule outlined in your specific project proposal/invoice.
Method of Payment: Payments can be made via the methods specified on resco.ie (e.g., electronic bank transfer, credit/debit card, cash were a invoice in writing will be raised and filed)

3. Change of Mind and Non-Refundable Deposit Policy

Non-Refundable Nature: In alignment with Irish consumer contract principles, deposits paid to secure scheduling, resources, or custom work are strictly non-refundable in the event of a change of mind.
Credit Note Alternative: If you change your mind, cancel the project, or postpone the work indefinitely after paying a deposit, resco.ie does not provide cash or card refunds. Instead, at our discretion, we may issue a Credit Note to the value of the deposit paid (minus any administrative costs, third-party expenses already incurred, or work already completed).
Credit Note Terms:
- Credit notes are valid for 12 months from the date of issue.
- They can be redeemed against any future services or products provided by resco.ie.
- Credit notes are non-transferable and cannot be exchanged for cash.

4. Cancellations and Rescheduling

Client Cancellation: If you wish to cancel or reschedule, you must notify us in writing (via email to sales@resco.ie only no calls)
- Cancellations made outside of statutory cooling-off periods (where applicable under distance selling regulations) will result in the forfeiture of the deposit as a credit note or cover for preliminary losses.
Company Cancellation: If resco.ie is forced to cancel your booking or project due to unforeseen circumstances or events beyond our control, a full refund of any monies paid (including deposits) will be promptly issued to you.

5. Client Obligations and Cooperation

To ensure the smooth delivery of our services, the Client agrees to:

Provide all necessary materials, information, access, and feedback requested by resco.ie in a timely manner.
Ensure that any content, branding, or assets provided to us do not infringe upon third-party intellectual property rights or violate Irish law.
Delays caused by the Client’s failure to provide required inputs may result in rescheduled timelines, for which resco.ie cannot be held liable.

6. Limitation of Liability and Force Majeure

Limitation of Liability: To the maximum extent permitted by Irish law, resco.ie’s total liability for any claim arising out of or relating to our services or products shall be strictly limited to the total amount paid by the Client to resco.ie under that specific contract.
Force Majeure: Neither party shall be held liable for any failure or delay in fulfilling obligations under these terms if such failure arises from causes beyond reasonable control (including, but not limited to, acts of God, extreme weather, utility failures, cyber-attacks, or severe illness).

7. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute arising out of them, shall be governed by and construed in accordance with the laws of Ireland. Both parties submit to the exclusive jurisdiction of the Irish courts.